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FAQs

Where is The Harem Studio’s Office located?

The Harem Studio is based out of Bangalore, India. Want to visit us? Just give us a shout and we will be happy to have you as our guest.

Do The Harem Studio’s sizes conform to international norms?

There are no true international norms for clothing as every company tends to have its own sizing standards. Please refer to our detailed product descriptions to find out if the product will fit you. The best approach is to take your own measurements and compare these with product descriptions.

Are all The Harem Studio products handmade?

Yes. All of them are handmade.

How will I know if you have received my order?

Once you have completed the purchase, you will be shown an order confirmation page. Additionally you will receive a mail from us confirming you of the order.

How can I cancel my order?

You can cancel your order till the time we dispatch it. Once we have dispatched your order, there will be no cancellation.

How can I modify my order?

You can modify your order at any time during the shopping process by editing / modifying your shopping cart. Once you confirm payment for the items in your shopping cart, the order is considered as final and cannot be modified in system. However, if you want to add/remove items from the order, please drop us a mail and we will take care of it.

 What payment methods do you accept?

As of now, we accept only PayPal. It is safe and secure and gives good buyer protection.

I don’t have a PayPal account. How do you I make the payment?

You can pay through PayPal even though you don’t have a PayPal account. Just choose the option ‘Pay with Bank Account / Debit Card / Credit Card’ at the PayPal payment page.

Do I have to sign up for a THS account to buy something at theharemstudio.com?

You do not have to create an account on theharemstudio.com when you place an order, and can simply proceed as a Guest. However, there are several benefits to creating an account i.e. order details, reward points etc.

How do I contact you?

Please drop us a mail at care@theharemstudio.com. We will respond within 24 hours. In fact, most of the time we respond within 4-6 hours!

If you want to talk / chat to us, please call/watsapp at +91-9535059010

Will you share my information with others?

No, we will not share your information with others.